We cannot accept any returns, exchanges, or cancellations for the products you have purchased. Please be aware of this before placing your order.
In the following cases caused by our company, as a general rule, we will exchange it within 7 days after the product arrives.
・If the delivered product is defective
・If the product is dirty or damaged
・If the ordered product and the delivered product are different
However, please note that if the product to be exchanged is out of stock, we may refund the product price.
*If the product is defective or damaged due to our negligence, we will bear all shipping and transfer fees.
In addition, we cannot accept returns in the following cases.
1. In the case of exchange or return due to customer's convenience (color, size error, different from image, etc.)
2. If you have used it even once
3. If damage or damage is caused by the customer
4. If accessories such as invoices and product tags are lost
5. If 8 days or more have passed since the product arrived
6. In addition, if we determine that we cannot accept returns or exchanges
*Please note that due to the characteristics of the product and fabric, we cannot accept returns or exchanges for products that have individual differences such as processing or printing.
*Please note that due to the characteristics of personal computers and mobile devices, the product image may differ slightly from the actual color. The color of the image is not treated as our company.
*In the case of customers who repeatedly cancel orders, we may refuse future orders. Please consider carefully before placing an order.